Effective Date: 10.09.2025

Website: https://psaust.au

Privacy Policy

Performance Solutions Australia (PSA) respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We collect and store only the information necessary to provide our professional services, including Performance Solutions, design assessments, and compliance documentation. This may include client names, contact details, project addresses, and supporting documentation provided for assessment.

All information is stored on secure servers, protected by multi-layered security protocols and regularly maintained to prevent unauthorised access, loss, or misuse. Access to client data is restricted to authorised PSA personnel and contractors bound by confidentiality obligations.

Data Security

We take all reasonable and necessary steps to safeguard the integrity of data stored on our systems, including:

• Use of secure, monitored servers with restricted access;
• Encryption and authentication protocols for transmitted data;
• Regular backups and infrastructure maintenance to protect data integrity.

While we implement industry-standard security measures, Performance Solutions Australia cannot guarantee absolute protection against unauthorised access, data loss, or malicious intrusion. By engaging our services or submitting data to PSA, you acknowledge that no system connected to the internet is entirely immune from external compromise.

Accuracy of Information

Clients are responsible for ensuring that all information, documentation, and data provided to Performance Solutions Australia is accurate, current, and complete. PSA will rely upon the information supplied for the purposes of preparing reports, assessments, and advice.

PSA accepts no liability for losses, delays, errors, or non-compliance resulting from incorrect, incomplete, or misleading information provided by the client or third parties. Any subsequent amendment to project details must be formally notified to PSA in writing for reassessment.

Limitation of Liability

To the maximum extent permitted by law, Performance Solutions Australia and its employees, officers, and contractors accept no responsibility or liability for:

• Any unauthorised access, interference, or malicious attack affecting our servers or systems;
• Loss, alteration, or misuse of data resulting from external cyber activity or third-party breaches;
• Any error, omission, or inaccuracy arising from data, information, or documentation provided by others.

PSA’s liability for any proven claim shall, in all cases, be limited to the re-supply of services or the amount paid for the original service, whichever is lesser, in accordance with Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

Data Retention and Access

Client data is retained for a reasonable period necessary to meet legal, regulatory, and project record-keeping requirements. Clients may request access to, or correction of, their personal information by contacting PSA in writing.

All requests will be handled in accordance with applicable privacy laws and verification procedures to ensure confidentiality.

You may request deletion of your data at any time by contacting us at info@psaust.au.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Performance Solutions Australia

Email: info@psaust.au

Website: https://psaust.au